Privacy Policy

Scope of this policy

This Privacy Policy applies to personal information processed when you visit the Skanto Technologies website, submit its contact form, email us, or otherwise communicate with us about our services.

A separate agreement or privacy notice may apply when Skanto Technologies provides services for a client or processes information on a client's behalf.

Information we collect

We collect only the information reasonably needed to operate the website and respond to business inquiries.

• Contact details, including your name and email address.
• Business details, such as your company name, when you choose to provide it.
• Inquiry details, including project type, budget range, preferred timeline, and project description.
• Communications you send to us and information needed to continue the conversation.
• Technical and security data, which may include IP address, browser or device information, timestamps, and server request logs generated by our hosting infrastructure.

How we use information

• Review, respond to, and manage your inquiry.
• Understand your goals and recommend an appropriate technical approach.
• Send the transactional confirmation requested when you submit the contact form.
• Prepare proposals and take steps toward a potential business relationship.
• Maintain security, prevent spam or misuse, troubleshoot problems, and improve website reliability.
• Maintain appropriate business and compliance records and protect our legal rights.

Your choice and the basis for processing

You provide contact-form and email information voluntarily so that we can respond to your request. Please do not submit confidential, highly sensitive, financial, health, identity-document, or authentication information through the general contact form.

Where applicable, we process information with your consent, to respond to information you voluntarily provide for a specified purpose, to take requested steps before a contract, to meet legal obligations, and to secure our website and services.

Service providers and sharing

We do not sell personal information. We may share information with vendors that help us host the website, deliver email, maintain security, and operate our business. The contact form currently uses Resend to deliver the inquiry to Skanto Technologies and send a confirmation to the email address provided.

We may also disclose information when required by law, to respond to a valid legal process, to protect rights or safety, or as part of a business restructuring where appropriate safeguards apply.

International processing

Our hosting, email, or other technology providers may process information in countries outside your location. Where required, we use appropriate contractual or organizational measures and assess provider safeguards for such processing.

Data retention

We retain inquiry and communication records only for as long as reasonably necessary to respond, evaluate or manage a business relationship, maintain security and business records, resolve disputes, and meet legal obligations. We delete or anonymize information when it is no longer needed, subject to legitimate backup and recordkeeping requirements.

Security

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, or loss. No internet transmission or storage system can be guaranteed to be completely secure, so information should be submitted with appropriate care.

Cookies and analytics

Skanto Technologies does not currently configure advertising trackers or non-essential analytics on this website. Essential hosting, security, or delivery infrastructure may process request information needed to provide and protect the website. We will update this policy and provide any required choices before introducing materially different tracking practices.

Your privacy rights

Depending on applicable law, you may ask to access, correct, update, or delete personal information associated with you, withdraw consent where processing relies on consent, or raise a privacy grievance. Send a request to support@skanto.in. We may need to verify your identity before completing a request and may retain information where required by law or still necessary for a permitted purpose.

Children's privacy

This business website and its inquiry form are not directed to children. We do not knowingly seek personal information from anyone under 18 through the general contact form. If you believe a child has submitted personal information, contact us so we can review and address it.

Changes to this policy

We may update this Privacy Policy when our services, technology providers, or legal obligations change. The revised version will be posted on this page with an updated date. Material changes will be communicated through an appropriate additional notice when required.